Sunflower Soul Studios
Privacy Policy
Effective Date: January 1, 2026
Website: https://www.sunflowersoulstudios.com.
Sunflower Soul Studios (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We may collect the following categories of information:
Personal Information You Provide
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely by third-party providers)
- Any information submitted through contact forms, booking forms, or newsletter sign-ups
Payment Information
All payments are processed through secure third-party providers such as Stripe or PayPal. We do not store full credit card numbers or sensitive payment details on our servers.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
- Cookies and tracking data
We may use tools such as Google Analytics and other website plugins to collect this information.
How We Use Your Information
We use the information we collect to:
- Process orders, bookings, or service requests
- Send order confirmations and updates
- Provide customer support
- Send newsletters and promotional emails (with your consent)
- Improve website performance and user experience
- Monitor analytics and website traffic
- Comply with legal and regulatory obligations
- Protect against fraud, unauthorized transactions, and misuse
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties for business purposes, including:
- Payment processors (e.g., Stripe, PayPal)
- Website performance and security providers (e.g., Cloudflare Turnstile for spam and bot protection)
- Email delivery providers used to route transactional and service emails (e.g., SMTP relay services)
- Site performance and caching services (e.g., LiteSpeed Cache, Jetpack by Automattic)
- Cookie consent management platforms (e.g., CookieYes)
- Shipping carriers
- Website hosting providers
- Email marketing platforms
- Analytics providers (e.g., Google Analytics)
- Legal authorities if required by law
These third parties are only permitted to use your information to perform services on our behalf.
Abandoned Cart Recovery
If you begin the checkout process on our website but do not complete your purchase, we may collect the email address you entered and use it to send you a follow-up reminder about your cart. This is handled through a cart abandonment recovery tool.
- This only applies if you have entered your email address during checkout.
- You may opt out of these emails at any time by clicking “unsubscribe” in the message or by contacting us at staysoulful@sunflowersoulstudios.com.
- We do not use your email for any purpose beyond the reminder and our standard communications you’ve opted into.
Third-Party Services and Tools
Our website uses a number of third-party tools and plugins to operate, improve performance, and provide services. These tools may collect or process data as part of their function. Below is a summary of the key third-party services we use:
| Service | Purpose |
|---|---|
| Stripe | Payment processing |
| Jetpack (Automattic) | Site security, performance monitoring, and statistics |
| Google Analytics / Site Kit | Website traffic and usage analytics |
| Cloudflare Turnstile | Bot detection and form spam prevention |
| WP Mail SMTP / SMTP Relay | Delivery of transactional emails (e.g., order confirmations, contact form responses) |
| WP Mail Logging | Logging of outgoing emails for troubleshooting purposes |
| Cart Abandonment Recovery | Follow-up emails for incomplete checkouts |
| CartFlows | Checkout funnel and session tracking |
| CookieYes | Cookie consent management |
| Yoast SEO | SEO optimization (may set session-related cookies) |
| LiteSpeed Cache | Website caching and performance |
Each of these providers has its own privacy policy governing how they handle data. We only use these services for the purposes described and do not authorize them to use your data for their own marketing.
Email Communications & Marketing
If you subscribe to our newsletter or marketing communications, you may opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
We will not send marketing emails without your consent.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve website functionality
- Analyze traffic
- Personalize user experience
- Support marketing efforts
You may adjust your browser settings to refuse cookies. Please note that some features of the website may not function properly without cookies.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill transactions
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
When information is no longer needed, it will be securely deleted or anonymized.
Your Privacy Rights
Depending on your location (including California residents and international visitors), you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Request information about how your data is used
To exercise your rights, please contact us at:
📧 staysoulful@sunflowersoulstudios.com
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission is ever 100% secure.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.